So You Had a Bad Day

Did you lose a sale to your competitor?  Did your computer crash?  Kids spill breakfast all over your 9am presentation that you worked 3 days on?  Did you get shorted in your commission check and were told you have to wait till next month’s commission check for the difference?

Yeah, that’s a bad day.  So now what? Do you say screw it, grab your golf clubs and hit the links for the day?  Do you go home, put on your comfy clothes and settle in for a Sex in the City marathon complete with a bag of chips and a 2 liter bottle of Diet Coke?

You could. But then THEY WIN!  Regardless of who it was that catapulted your day into the crapper, if you let it affect you THEY WIN.

As a sales person you are all alone in this world.  Whatever it is that you are selling is your little franchise.   Let’s face it; to MOST (and I will qualify this by saying MOST, not ALL) managers do not care personally about the sellers.  We are machines that plow the fields, sow the seeds and harvest the crops for which managers are paid for.

I have HEARD it come from a number of managers mouths, “ Where are they gonna go?  No where, move the accounts, cut the commission, if they go, there are ten more lining up outside to take their place.”  I kid you not; I heard these words from the mouth of an RVP for a major U.S. company.

So here is what I suggest, go see your favorite client. DO N OT VENT to this client about your day.  Go see them and check in on the work that you do for them. You will see that what you do has worth and does matter. It matters very much to Mr. Favorite Client.  His business is growing – he saving money – he has cut expenses because of YOU and the product or service that YOU provide.

Next go MAKE A COLD CALL.  Now that you have reaffirmed what you do, you have the confidence to do anything!  You are standing on top of the world, because YOU ARE GOOD AT WHAT YOU DO!

This will get your day back on track.  You will be back in the groove and your instincts will take you to the next call and the next and the next.

Once your day is over, go home, hug your kids – kiss your spouse – cuddle with the dog or cat and know that YOU are in control of your destiny.  YOU ARE A SELLER.  YOU are a unique individual that does something most people would never dream of doing.

Please use this forum to share, vent and advise.  We gotta stick together folks!

Now, go sell something!

7 Responses to So You Had a Bad Day

  1. Thanks Monda. There are a lot of newer sellers out there who don’t get support from their managers. I hope they find us and can get what they need here!

  2. tHERE YOU GO AGAIN, kELLY… MAKING SENSE OUT OF EVERYTHING!
    GREAT PIECE!
    IT’S NICE TO KNOW THAT YOU CAN STILL HAVE AN INFLUENCE ON WHAT WE DO!
    I PUT THE GOLF CLUBS RIGHT DOWN… TURNED MY MOVIE TICKET BACK IN… AND DID WHAT YOU SAID!
    VALUABLE ADVISE!

  3. Definately some fantastic advice!! I agree with Papa Dow, it really is great to still have you as an influence. As far as managers who care, I know a few. :)

  4. Pure Kelly! I love it. I am forwarding this to some other sales folk I know in other industries.
    Thanks!!

  5. You know you make me wanna SELL
    Kick my heels up and SELL
    Throw my hands up and SELL
    Throw my head back and SELL